We’re hiring a Customer Support Assistant!

Over at 300 Communications Consultants, we’re hiring a Customer Support Assistant to play a key role in taking our business to the next stage of growth.

If you know a super keen, self-starter who can assist us in all aspects of managing the day to day running of our business then tag someone who’s a good fit, pass on the job description or complete an application via the email in the job description attached.

A bit about the role:

We’re looking for someone to help us with appointment management and customer service queries as well as supporting sales and marketing activity. This is a great opportunity to learn about cutting edge digital technology and communications from a highly experienced but fun team.

You can download the full job description here, but do feel free to ask us any questions via email, LinkedIn or Facebook. You can apply by sending your CV and a covering letter to hello@the300.co 😁

10 tips to help you survive working from home

Two years ago I made the permanent transition from office-based to home-based. To be honest, it hasn’t always been easy, and despite the upsides, there is only so much office banter you can have with your dog (sorry Benji). 

Now, most of us are “work from homers”, so I thought I would share my top 10 tips for staying sane and productive in these times of isolation. It’s a good time to relook at your routine and see if we’ve fallen into bad habits…

  1. Start and finish at the same times you would in the office. Ditto for lunch and breaks.
  2. Put on your game face, get dressed in your normal work clothes and get out of your sweatpants (unless they used to be your work clothes).
  3. Tidy your workspace – clutter will distract you, set yourself up to focus. It’s worth stopping for 15 minutes and having a reset – even if you’re very busy you’ll feel the benefit.
  4. Make sure you have access to the tools you need to do your job. If you’ve been putting off upgrading your internet connection and getting a decent-sized computer screen, now’s the time. Even with the end of lockdown in sight we’re all going to be doing more flexible and remote working.
  5. Use video meetings whenever possible. It’s so important to see your team. If you’ve been putting it off, make the change today.
  6. Make sure everyone else in your team is on the same page and agree on how you are going to work together. It’s good to check in and see how everyone is finding the current set up.
  7. Use a platform like Workplace to collaborate and access essential documents.
  8. Schedule in a video team chat at least once per day. Find out how your colleagues are doing, check in to see if anyone is struggling, share some jokes, your Spotify playlist, etc.
  9. Get out, have a break, take a walk, stretch out, go for a run, do some yoga. Join us at Alex Benasuli’s free online yoga classes.
  10. Don’t be afraid to share your feelings. You may love being at home, but it still may also be the worst thing that could happen to you. Don’t keep those feelings to yourself, you will be surprised just how many people feel like you.

About Caroline Watkin – 300 Co-founder

I’m a seasoned marketer and expert in communications. Whether that’s in the digital world of apps, mobile, social, blogs, web and email, or through the stuff you can hold in your hands: direct mail, brochures, guides or annual reports. I’m equally at home crafting brilliant internal communications for my clients.

At the end of the day, it’s about figuring out what you want to say, who you want to say it to and creating a message that suits the medium.

It sounds easy when you put it like that but if we’re honest most consultants don’t help their clients say anything memorable. And that’s what makes me different from everyone else.

I help businesses answer the seemingly simple, but toughest questions: what’s the key thing your business wants to stand for, what’s its unique story and how do you tell that story in a way that makes sense to customers and investors?

For example, at Robert Walters, this global recruitment group was lucky enough to sponsor the iconic rugby brand: The British & Irish Lions. I created a campaign that spoke to the joint values of the recruitment brand: Robert Walters and The Lions. The campaign engendered genuine emotion, take a look here.

We went from 300 to 20,000 Facebook likes had 45% of our audience talking about us, reached 50,000 unique web visitors in 4 months and received 18,000 YouTube views.

But I think what really makes me stand out is that I have lots of great ideas and know how to execute them. Don’t just take my word for it, take a look at the interview guide I created in Manga style for the Japanese market.

My key skills:

Marketing, communications and content strategy with a proven track record of delivering campaigns. Workplace by Facebook expert with the ability to coach board members to develop their own authentic voice.

Give me a call

If you want to talk communications, Workplace by Facebook, horses or salsa dancing, give me a call today on + 44 (0) 7946 524 304 or email caroline.watkin@the300.co